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Zendesk

CRM

Customer support tickets, agents, and helpdesk management

Zendesk's API lets you create and manage support tickets, users, organizations, and automations — powering customer support for over 100,000 companies.

Details

Auth Type
API Key (Basic auth: email/token)
Rate Limit
700 req/min
Pricing
From $19/agent/month
Full Docs
Step 1: Save your provider key

This is NOT your Callio key. Enter the API key from the provider's dashboard (e.g. OpenAI/SendGrid).

API Key (Basic auth: email/token)

1. Go to Admin > Apps & Integrations > Zendesk API 2. Enable token access and create a token 3. Use email/token as Basic auth credentials

Get API Credentials

Getting Started

1

Try It Instantly

Click "Try It" above to test the API in the playground

2

Add to Your Agent

Click "Add to Agent" to get your API key and integrate

Common Use Cases

Create tickets
Manage agents
Automate responses
Track SLAs
Build support bots

💻 Code Examples

Get started quickly with these code examples in your favorite language

curl -X GET \
  'https://www.callio.dev/api/proxy/zendesk/forward?target=https%3A%2F%2F%7Bsubdomain%7D.zendesk.com%2Fendpoint' \
  -H 'Authorization: Bearer YOUR_CALLIO_KEY' \
  -H 'Content-Type: application/json'

💡 Tip: Replace YOUR_CALLIO_KEY with your actual Callio API key from the dashboard.

Ready to integrate Zendesk?

Test endpoints live or generate your API key and start building in minutes

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